Privacy Policy | HAND-KUNST-WERK - Custom Statement Jewelry, Wallet Chains & Signet Rings

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this or any other questions relating to data protection.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically evaluated. This is primarily done using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter “Strato”). When you visit our website, Strato records various log files, including your IP addresses.

For further information, please refer to Strato’s privacy policy:
https://www.strato.de/datenschutz/

The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation of our website. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Goldschmiede | hand-kunst-werk

Guido Lautsch

Bahnhofstr. 33

77948 Friesenheim

Germany

Phone: +49 (0) 7821-991432

Email: info@hand-kunst-werk.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses or similar data).

Storage Period

Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of data pursuant to Art. 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally based on Section 25(1) TTDSG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data on the basis of Art. 6(1)(c) GDPR where this is necessary to comply with a legal obligation. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following sections of this privacy policy.

Information on Data Transfers to the USA and Other Third Countries

We use, among other things, tools from companies based in the USA or other third countries that are not considered secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, US companies may be required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence agencies) may process, analyze and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, it is necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of data. When using processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE APPLICABLE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

Access, Rectification and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing, and, where applicable, the right to have this data corrected or erased. You may contact us at any time regarding this or any other questions concerning personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it for the exercise, defense or establishment of legal claims, you have the right to request restriction of processing instead of erasure.
If you have objected pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may — apart from storage — only be processed with your consent or for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Objection to Promotional Emails

The use of contact details published as part of the legal notice obligation for the purpose of sending unsolicited advertising and information materials is hereby objected to. The operators of the website expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example by spam emails.

4. Data Collection on This Website

Our website uses so-called “cookies”. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within websites (e.g. cookies used to process payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required to carry out electronic communications, to provide certain functions you have requested (e.g. for the shopping cart function), or to optimize the website (e.g. cookies used to measure the web audience) (“necessary cookies”) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); consent may be withdrawn at any time.

You can configure your browser so that you are informed when cookies are set and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

You can find information on which cookies and services are used on this website in this privacy policy.

Consent with Complianz

Our website uses the consent technology provided by Complianz to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this consent in accordance with data protection requirements. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).

Complianz is hosted on our servers, meaning no connection is established to the servers of the Complianz provider. Complianz stores a cookie in your browser in order to assign the consent you have given or its withdrawal to you. The data collected in this way is stored until you ask us to delete it, delete the Complianz cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

Complianz is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where this has been requested; consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiries by Email, Telephone or Fax

If you contact us by email, telephone or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The data sent to us through contact inquiries will remain with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

5. Social Media

Facebook

Elements of the social network Facebook are integrated into this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the data collected is also transferred to the USA and other third countries.

An overview of Facebook social media elements can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE

When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For further information, please refer to Facebook’s privacy policy:
https://de-de.facebook.com/privacy/explanation

Where consent has been obtained, the service mentioned above is used on the basis of Art. 6(1)(a) GDPR and Section 25 TTDSG. Consent may be withdrawn at any time. Where no consent has been obtained, the service is used on the basis of our legitimate interest in achieving the broadest possible visibility on social media.

Where personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. Processing carried out by Facebook after the data has been forwarded is not part of the joint responsibility. The obligations jointly incumbent on us have been set out in an agreement on joint processing. The wording of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum

According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for ensuring that the tool is implemented on our website in a manner compliant with data protection law. Facebook is responsible for the data security of Facebook products. You may exercise data subject rights (e.g. requests for information) regarding data processed by Facebook directly with Facebook. If you exercise data subject rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://de-de.facebook.com/help/566994660333381
https://www.facebook.com/policy.php

Instagram

Functions of the Instagram service are integrated into this website. These functions are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, clicking the Instagram button allows you to link the content of this website to your Instagram profile. This allows Instagram to associate your visit to this website with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how it is used by Instagram.

Where personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram. Processing carried out by Facebook or Instagram after the data has been forwarded is not part of the joint responsibility. The obligations jointly incumbent on us have been set out in an agreement on joint processing. The wording of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum

According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for ensuring that the tool is implemented on our website in a manner compliant with data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You may exercise data subject rights (e.g. requests for information) regarding data processed by Facebook or Instagram directly with Facebook. If you exercise data subject rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://help.instagram.com/519522125107875
https://de-de.facebook.com/help/566994660333381

Further information can be found in Instagram’s privacy policy:
https://instagram.com/about/legal/privacy/

6. Plugins and Tools

Google Fonts (Local Hosting)

This website uses so-called Google Fonts provided by Google for the consistent display of fonts. The Google Fonts are installed locally. No connection to Google servers is established.

Further information on Google Fonts can be found at:
https://developers.google.com/fonts/faq

and in Google’s privacy policy:
https://policies.google.com/privacy?hl=de

Google Maps

This website uses the Google Maps service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The operator of this website has no influence over this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of ensuring a consistent display of fonts. When you access Google Maps, your browser loads the required web fonts into its browser cache in order to display text and fonts correctly.

Google Maps is used in the interest of an attractive presentation of our online offerings and to make it easy to find the locations specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

Further information on how user data is handled can be found in Google’s privacy policy:
https://policies.google.com/privacy?hl=de

7. E-Commerce and Payment Providers

Processing Customer and Contract Data

We collect, process and use personal customer and contract data in order to establish, define and modify our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or for billing purposes. The legal basis for this is Art. 6(1)(b) GDPR.

The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any applicable statutory retention periods. Statutory retention periods remain unaffected.